Access Legal OneOffice

Learn about the latest improvements to the MyAccess Portal support experience, including reference numbers, email updates, smarter prioritisation, and faster escalation to Support.

What’s New – Access Legal OneOffice Digital Assistant

Changes to How You Contact OneOffice Support via the MyAccess Portal

How You Contact OneOffice Support via the MyAccess Portal

New status dashboard for Access Legal

To help us respond to queries as efficiently as possible, all Interactions raised with our Support team are automatically assigned a priority.

Legal Support: Understanding Support priorities

Huzayfah Patel

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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