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Password reset for non-Entra ID accounts

Reset your password using our self-serve functionality.

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Written by Huzayfah Patel

📌 Note: Use this if your sign-in link is either login.dpscloud.com or login-f3.dpscloud.com

Set Up Security Questions and Email Verification

  1. Click the Enrolment tab.

  2. Scroll to Security Questions & Answer, then click Set up.

  3. Select two security questions, then enter your answers.

  4. Click Update.


Set Up Google Authenticator

  1. Click the Enrolment tab.

  2. Scroll to Set Up Backup Verification Methods, then find the Google Authenticator box.

  3. Click Set up, then follow the on-screen instructions.

  4. After you finish setting up the authenticator, click Verify Code.


Set Up Microsoft Authenticator

  1. Click the Enrolment tab.

  2. Scroll to Set Up Backup Verification Methods, then find the Microsoft Authenticator box.

  3. Click Set up, then follow the on-screen instructions.

  4. After you finish setting up the authenticator, click Verify Code.


💡 Best Practices

  • Check that your login link is login.dpscloud.com before you follow these steps.

  • Set up at least one backup verification method so you can reset your password more easily.

  • Complete the Verify Code step after setting up an authenticator app to confirm it is working correctly.

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