Welcome to your Access Legal OneOffice Customer Success Newsletter! We’re excited to bring you the latest updates, tips, and best practices to help you get the most out of your software. Stay tuned for important news and insights designed to ensure your success every step of the way.

We are excited to share the latest release of OneOffice and Financial Director - v.16.2.2.0, that will transform how you work with documents every day. Based on your valuable feedback, we have supercharged our preview capabilities to make your workflow smoother and more efficient.

Our new Alternative Preview Pane delivers the reliable, feature-rich experience you have been asking for.

We are committed to continuously improving your software experience. As we enhance the new preview system based on your ongoing feedback, we will be phasing out the older preview functionality to ensure you always have access to the best, most reliable tools.

View release notes >

This minor release addresses an issue that was identified where an error message would appear when sending messages in SafeChat (messages were being sent successfully, however an error message was also appearing).

This release resolves the issue correcting the code for the 'Error Summary: Failed to send message' notification.

View release notes >

Join our monthly webinars featuring industry specialists who'll help you get more from your software and stay compliant.

Expect practical optimisation tips, the latest legal compliance updates, and exclusive insights into upcoming product features. Each session is designed to enhance your business practices and keep you competitive in a rapidly evolving market.

While the Digital Assistant is here to enhance your support experience, it's also your gateway to staying informed. Use the News feed to access the latest release notes, newsletters, and important updates - all in one convenient place, designed to keep you ahead.

​To stay up to date, simply look out for the red dot indicating new content.

To see the Access Digital Assistant in action, please visit our Access Digital Assistant Guide for a short demonstration video and more detailed information on how to maximise this feature.

If you are receiving an error message upon login which states that all the licenses are in use, please view the below article on steps to correct this.

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Below are the regularly scheduled courses that we deliver remotely every month. Course places are available to book all core sessions in the program and delegates join other users from our customer base. These are an ideal cost-effective training solution for firms who are looking for one or two members of staff to take on more in-depth learning and for user refresher purposes.

To arrange a booking for this solution or a group booking purely for your firm, please email the training team via [email protected].

With the ongoing focus on AML and Sanctions aspects within the legal sectors, sometimes other regulatory requirement do not receive as much attention. While the Transparency Rules only apply to certain practice areas, it is important to remember that noncompliance can lead to repercussions including fines issued by the SRA.

In this article Mariam Dobosz, Senior Risk and Compliance Associate, highlights why it's a good idea to review your law firm's website.

Read now >