To run an unbilled disbursements report:
In DPS FD go to Reports, DPS Reports and select the Matters tab.
Select Disbursements.
In the disbursement type box, tick Paid, this gives you the DPU posting type, disbursement paid and unbilled.
Untick the box marked Include reversals, Run Report.
If you are still having issues, please ask a question in the MyAccess Portal Digital Assistant and ask to "Speak to a human" to be put through directly to our support team.