OneOffice | Access UK Help Centre

Legal Accounts

Manage accounts and financials.

Finance General

All other finance enquiries

WIP and Matter Limits

Reversing a Posting / Reversing a Reversal Posting

Running Ad-Hoc Interest on a matter with an interest Scheme

Closing Transaction periods

Setting up Make Tax Digital (MTD)

Supplier Refunds

Changing branch

Authorising E-Chits

Closed matters with balances

Outstanding Allocation cannot close the matter

Creating a Chart of Accounts

How can I Sign up for Making tax Digital (MTD) on HMRC Government Gateway portal

Grade Rate: Time rate for emails is different from Default Rate

Configuration of E-Chits

Rebuilt Retained Profit in error

Unreconciled items warning on matter completion

Closing a matter with outstanding allocations

Clearing down Firm Credits from Pay Supplier screen

Moving DPS – FD from Cash Accounting to Accrual Accounting

Delete a case with account postings or time

Client money Ring Fence/Earmark Undertaking

Does DPS have a BACS Export function?

Matter Balances report does not match TB figure

Global document or transaction search

Adding and amending pre-set payment details and payees

Using Cost Centres

In Legal Aid the Delete button for time is greyed out

Invoice document posted in purchase ledger error - Could not find part of the path

Moving all WIP under one Fee earner to another

Adding a New Supplier

User KPI's by day

Setting up Cost Centres

Entering matter number doesn't find Ledger Card

Exporting Timesheet (WIP) to Excel - Raw data version

Errors when pressing Process button in Payment Processing

Delete a CHQRUN from payment processing screen

How do I get a matter balance list

How do I delete an e-chit from the Admin screen ?

How many postings did we make last year?

Making a Supplier Payment for more than the Supplier Invoice

E-chits - Payment Type / Reference

Removal of an old Supplier Firm Credit note

Where is the list of matter types or categories on the system

Import journal not importing excel document

Running a matter ledger card over a date range

How to write off an ODR posting

LAA Funds Control matter not appearing in OTO matter selection

Moving time between matters

Unable to run Client Statement in Credit Control Module

Moving time from one database to another

Journaling to Control accounts

Old supplier invoice needs to be removed from creditors management screen.

Supplier Payment Post button greyed out and tries to prompt Export to Excel button

Stop calculating interest on a matter

Less on Account pop up not appearing for one of our accounts users

Posting supplier invoices error 'Invalid value for SourceFileName field. Max allowed length is 100'

Payroll Journal import

Posting manually calculated interest

Case user does not have e-chits option available under User Menu or Accounts button in matters Case

Setting clearance days for cheques

Overdrawn clearance warning when posting DTC (Deposit to Client) Posting

The system is asking for a supervisor user ID and password, when trying to reverse a posting

Matter ledgers are missing Debit (DR) and Credit (CR) columns

DPSSQLConfig Category In / Out in Accounts Set Up shortcut screen

Setting up a foreign currency client account

How to delete an e-chit when the delete box is missing from the Admin e-chit screen

How to correct a client to office transfer and client receipt postings made in error

Client account posting query

Using the supplier’s invoice reference instead of the BACS reference typed in by the user

Reversals still showing on matter ledger

WIP approaching or gone over the Credit limit

Adding invoice documents to e-chits

Finance queries related to VAT

VAT Return no open obligation available

Adjusting VAT Return Form Totals

Checking VAT Return has been submitted to HMRC

The VAT return includes the previous VAT quarter transactions

VAT Return summary and VAT nominals do not agree but the total to HMRC is correct

Flagging items in database as in VAT Return prior to switching on MTD

Write off a disbursement with No VAT on a bill

VAT and financial Implications of deleting an old rejected bill from task list in matters case

Cash Accounting Part Payment not showing on VAT Return

Adding VAT on billing to a non VAT Disbursement incurred

Unused VAT codes

Post and pay a no VAT counsel fee via the supplier

Submit a VAT return

Do Not Reclaim VAT until Disbursements are Paid Out

Billing within DPS One Office

Showing Big Notes on a billing guide

Using Fixed Fee Billing

Partially billed time recording following running Multi Client Billing (MCB)

Setting up Fixed Fee Billing

Foreign exchange gain on supplier payment not to be applied to client matter, following billing

WIP not available to post - Billing to a period end

How do I enable Client Billing?

Deletion of billed time picked up in error in Multi-Client-Billing

Adding new Bill narratives

Bill request print preview cuts off bill narrative or crashes when requesting via DPS Outlook Office Add-In

Adding Details narratives to bills (Profit Costs/Expenses)

Changing Fee earner Targets

WIP duplicated after reversing bill

Cost of Sale (COS) posting type and Multi Client Milling (MCB)

Bill Print Preview error - Missing Profit Costs - Input string was not in correct format

Client name not appearing on bill print

Bill print preview shows template misaligned (white section to right)

Can Cost of Sale (COS) and Anticipate Cost of Sale (COA) be picked up in a bill?

Authorising Bills

Outstanding Bill Request

Reverse a paid bill

Bill Write Off Function to write off bad debt

Reversing a credit allocation against a client bill

Write off time, work in progress (WIP)

How to raise a credit note to reduce profit costs

Bill requested which needs to be rejected and resubmitted

Credit note a paid bill

Cannot edit time as it's in a bill

Matter ledger imbalance with a Negative Bill summary, positive DPU Summary

Anticipated Expenses

Post a bill request

Bad Debt Bill Write off nominal missing

Saving bill as Microsoft Word document

Error when posting bill on selecting WIP and bill to an amount (write up/down time)

Allocating office credits to bills

Can't bill time as it has a zero value

How to raise a pro forma invoice

Posting a credit note in the same period as the bill

Dealing with an unpresented cheque on a closed matter

How to Reverse a DUU when Billed

Amount on Account - Changing the amount

Applying and posting penalty interest on late payment of bills

Duplicate bills posted at exactly the same time, effecting Office Ledger and Office balance Summary mismatch

Duplicate bills posted to ledger at exactly the same time - Ledger Summary and Office Balance still match

Quick bill error

Issue Bill No has already been used – Are you sure you want to use it again?

Edit unbilled time entries to nil to close the matter

Articles regarding disbursements

Control Inspect Balance

Unbilled disbursement control differs from the matter balance report paid disbursements

Moving Disbursements using OTO Transfer

CTO Sweep Allocations

How to cancel a DIN / DUB supplier invoice, unpaid and billed

Attaching a disbursement to a bill

Reversing an OCT (Office to Client Disbursement) or OTC (Office to Client Transfer)

Unable to close matter - Allocations won’t match off

Unable to reverse DPU showing as billed when it is not

DPU and negative – DUB balance should be nil

Transfer a disbursement from one matter to another

How to pay an anticipated disbursement not linked to a supplier

Disbursements are not listed in the Bills screen

Unbilled disbursements list and check to unbilled disbursements nominal

Original billed anticipated Disb has been reduced, and now cant clear ledger

DUU e-chit request posted as DIN

How do I credit a bill which includes an OTN disbursement, and the bill is paid by NTO?

Allocating a credit part payment against an unbilled disbursement

Adding Expert Disbursements to a publicly funded Certificated Civil LAA Matter

Unable to pick up Office to Office (OTO) Disbursement posting in bill

How to I allocate Disbursement Invoices to a Firm Pre-Payment

Allocation issue - Office Matter balance is nil, Negative Unpaid Bill balance and Positive DPU Balance

E-chit type = OLD. Unable to post to matter

Misspelt wording contained in Disbursement in bill

Migration to DPS has not added anticipated Disb as a supplier

Bank Reconciliations

Articles regarding bank recs

Moving money between banks

Saving and Posting a Bank Rec

I can't find a payment on my bank rec

Viewing historic bank reconciliations

My Bank Reconciliation Post button is greyed out

Missing posting on Bank rec

Client receipt reconciled in error

CTO Sweep posted to wrong Bank

Completing a bank reconciliation

Help with CDS6 and Crime Billing

CDS6 - Duplicate UFN, Duplicate Bills from previous CDS6

CDS6 Import posted, but OTO transfer was not selected before importing.

CDS6 Billed Disbursement Correction

Unable to post pending e-chits in CDS6 Import - 0.00 value e-chit

Billed and unpaid items in CDS6 module

Submitting the CDS6 Online

What happens when you come to raise the CDS6?

Choosing to allocate the bills and the payment

VAT on Crime Travel

Crime Billing Module - Set up and the Open File

Crime Billing Module - Billing Procedure

How do I remove old CDS6 Imports that have been manually posted

Procedures and issues regarding month end and year end

Year End processing

Year end change

Profit and Loss Nominal Brought forward balance not clear to zero at Year End

Suggested Reports to Run at Year End

Month End Reports

Year End run before journals were posted

Unable to post Month End Bank Rec

Month End Procedure

Closure of transaction periods prior to running Year End process

Open the new year posting periods

Year End Journals report

Year End Error message - Default Retained Profit nominal not found for Branch XXX

Year End Warning/Error

Client Balances

Guides and issues relating to client balances

Changing default banks/moving balances between banks

Matter balances report not matching 3-way reconciliation

Clearing a Client residual balance

Switching Client Bank

Need to reduce office matter balance (DPU) to Zero by reducing Profit Costs

Highest lowest and average client account balances

Overdrawn office account balance warning

Unexpected negative office matter balance, following billing foreign client with vatable anticipated disbursements

Manage and configure reports

Amendments to SSRS Report subscriptions

New / Variation of existing DPS Report

How to add an Ad-Hoc report

Reports - How to run a WIP report

DPS Mobile - Time Report

Bills Day Book report

Report for Disbursements Paid

Set budgets and report on budget

Run and print a Supplier Balance Report

Data Integrity Report

Exporting DPS reports to Excel to view more columns of data - Raw data reporting

Cost Centre Reporting

Fee earner is missing from reports

What bills is the Profit Cost Months report made up of

Running a WIP report for a user who has just left

Profit Cost Months report gives different results when selecting different Fee Earner Selections

Reporting on reversals

DPS Reports Client statement not giving any results

Reporting on billing for a whole client

Create a new data source in SQL server reporting services window and load new report files

Access to reports

Difference between client nominal and matter balance report

Articles regarding nominals

Nominal to Office Transfer

Working with Nominal Accounts

Reversing a Nominal to Office 'NTO'

How to Open A New Bank Account Nominal

Nominals not clearing down to zero

Profit and Loss nominals have the wrong opening balances

Office to Nominal Transfer

Nominal Movement Report

How to Post a DUB and Nominal Receipt

Unable to change nominal to different type

Nominal Ledger Enquiry by Type

Bank nominal balance and current balance do not match

Assigning Default Profit Cost nominal to Fee Earner set up