Bills that have been requested but not posted to the matter ledger can be rejected and resubmitted. Please follow the steps below to action this:
From the DPS Home Screen, users with an FD License (Usually the accounts team) should select the Admin tab.
Select Admin Tasks.
Select the Bill Requests tab.
Double-click on the relevant bill request
Click Reject.
Enter a Reason, then click Save.
From DPS One Office (Case), open the File History for the matter.
Select the Tasks button.
Right-click on the rejected bill.
Select Edit Item.
Select Edit Bill.
Edit as required, then select Resubmit.