The below steps are required to be taken when time need to be deleted, but has been picked up in error and billed using the Multi-Client-Billing, and the bill has been paid.
Open the DPSSQLConfig (DPS with Spanner & Screwdriver icon) and click on the Advanced tab.
Click DPS Settings.
From the Section drop-down menu, select Dev.
Enter the value for CashierSupportTools as 1 then click Save Settings.
From The DPS One Office FD home screen, go to Tools, select Cashier Support Tools, and then click Remove Sales Allocation. Enter Matter Ref, then click Remove Sales Allocation, click Yes, and click OK.
Go back to Settings in the Config and set CashierSupportTools value as 0 then click Save.
Exit DPSSQLConfig.
Open DPS One Office FD and go to Client Postings.
Select Ledger Card.
Enter Matter Ref, then click Search then double click on Matter.
Locate the bill that contains time recording/s, double-click on the bill, and then click View Bill. Take a screenshot of this window, this will be needed for reposting the new bill, like for like.
Go to Nominal Ledger, then click Transaction Periods. From the screenshot taken of the original bill, locate and open (untick as closed) the period the original bill was posted in, then click Update Periods.
Select the New Posting Period dropdown, click on the period that has just been opened, and Set it as New Posting Period.
Back on the matter ledger card, double click on the original bill, then click Edit Transaction, double check Transaction Date and Period match that of the original bill, then click Reverse, OK, then OK again.
Locate time recordings in Case side of the system and Delete them.
Go to Client Postings, then Select Bills and mirror the original bill. When on Select Time, highlight all items to the date of the original bill, right-click on the mouse and Select, then OK. The deleted items will likely give a shortfall, if so enter the total net value of profit into the Bill To box. Pick up any Disbursements/Expenses posted in the original bill then, by clicking on Select Disbs / Select Expense, right-click on relevant items then Select, then OK.
Post Bill.
Go to Client Postings, then select Allocations. Enter Matter Ref then tick off items that match. Do not attempt to match off all items in one go and allocate, as this can confuse the system. Match Single Debits with Corresponding Credit values and Allocate in pairs, where possible.
Go to Nominal Ledger, Transaction Periods, locate period bill was posted in, tick the Closed tick box, then click Update Periods. Re-assign your current posting period, by selecting from New Posting Period dropdown box, then Set Posting Period.