In this instance, the narrative of the posting, was not a pre saved one. which you would choose from the 'Details' drop down. It had been manually keyed by the user making the posting. As the disbursement has been billed, its locked for editing. To fix this, the steps below would need to be followed.
Double click on the bill on the ledger, click Edit Transaction, check the Date and Period is suitable for the reversal, then click Reverse.
Double click on the Disbursement on the ledger, click Edit Transaction and amend the details, then click Save.
You can then rebill, picking up the amended disbursement.
If you need to edit a pre saved Details narrative, a DPS Supervisor can do so by following the steps below:
From the DPSSQLConfig home page, select Accounts from the left hand navigation bar.
This will take you to the Setup window, select the Description to Edit, make changes then click Save.