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Duplicate bills posted to ledger at exactly the same time - Ledger Summary and Office Balance still match

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Written by Huzayfah Patel
Updated over 4 months ago

The system will post both bills in this instance, but as one bill will have the time allocated, then the remaining bill, will not overwrite this but instead post profit costs to the 2nd bill.
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To correct this, you can reverse the duplicated bill by following the steps below:

  1. From the DPS FD Home Screen, select Client Postings.

  2. Select Ledger Card.

  3. Enter Matter Ref and click Search.

  4. Double-click on the bill to reverse, then select Edit Transaction.

  5. Check suitable date and period are set then click Reverse.

If you wish to check with us before going ahead or you have any further queries, please raise a new case online and reference the title of this article.

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