In a recent update, on the Clients set-up screens in DPS, the clients 'default' VAT settings have been switched off. This is following request from our clients advising that different clients may need to have different VAT Codes, and that it's better that it's left not completed, than the incorrect VAT Code being assigned.
With no VAT Code causes billing Print Previews to error and the Profit Costs not being visible.
Please ask your users who crate new clients on DPS to ensure they select a VAT Code when saving a new client. Below shows the steps of where this field can be found:
From the DPS Home screen, select File.
Select Clients.
Enter Client Ref into the Reference field, then select the Search spyglass button.
Select the Credits & Defaults tab.
In the Default Codes section, click on the dropdown menu for VAT Code, and select the correct VAT code for client.
Select the OK (green tick) button.
Click Yes.