This e-chit type appears in Admin Tasks. When a user is in a (non-legal aid) matter/case select the Accounts button, then select Add Disbursement. This function is for cases which are set up with the Legal Aid module, and should not be selected for Private matters.
Please delete the OLD e-chit, and advise your case user to request a Disbursement by following the steps below:
From the matters case screen, click on the Accounts button.
Click on the E-Chit button
Complete the fields as required , then click Post.
The e-chit will then pull through to Admin Tasks to be posted to the matter ledger by your accounts team.