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Import journal not importing excel document

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Written by Huzayfah Patel
Updated over 2 months ago

Please check the formatting of each Excel column is set correctly. In this instance the Description columns was formatted to Number, but should be General format.

Columns Format Key:

A - NominalRef = General

B - Description = General

C - Debit = Number*

D - Credit = Number*

*Number format should contain 2 decimal places and no 1000 separators.

If you are still unable to import your journal please raise a new case online and reference the title of this article, and one of our support consultants will look into this for you.

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