Credit Notes can be posted against a bill with profit costs and vat bill only.
In DPS Financial Director, select Client Postings, Credit Note.
Enter the matter reference, or click Find to select a matter reference.
Double click on the bill you wish to credit note, this opens the Credit Note screen, change the date to the present date.
Double click on the bill value in the Time box, and enter the Net amount in the Credit Amount box. Press the Tab button and OK.
To print the credit note, press Print Preview , select the printer symbol.
Review the credit note amount and date, press Post Credit Note. The matter ledger is immediately updated.
To re-print the credit note after posting, double click on the credit note line in the matter ledger. Select, View Note, Print Preview and select the printer symbol.
If you are still having issues, please raise a new case online and reference the title of this article.