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Invoice ref missing from posting

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Written by Huzayfah Patel

This is an issue that we are aware of, it has been fixed and you would need to be updated to the latest release of DPS v.15.4.2 and above.
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As a temporary workaround, you can do the following:

  1. Double Click on a relevant posting where the invoice is missing.

  2. Click Edit transaction.

  3. Enter the reference in the Ref field.

  4. Click Save.

Please note - You cannot edit billed transactions (to do this the bill would need to be reversed, to enable the disbursement to be edited, then re-billed again).
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To request an update, please ask a question in the MyAccess Portal Digital Assistant and ask to "Speak to a human" to be put through directly to our support team.

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