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Customer Success Newsletter - February 2026

Written by Lindsey Samways
Updated over a month ago
CS Newsletter


Welcome to your Access Legal OneOffice newsletter

Each edition brings you the latest updates, practical tips, and expert insights to ensure your success every step of the way.


Help us improve OneOffice – share your feedback

Over the coming days, you may receive an email from us at [email protected], inviting you to share your thoughts on your OneOffice experience.

What to expect

A brief survey asking how likely you are to recommend Access Legal OneOffice. It will only take a moment to complete.

Why it matters

Your honest feedback helps us understand what's working well and where we can improve, ensuring OneOffice continues to meet your needs.

Quick tip

If the email lands in your spam or junk folder, please mark it as safe so you don't miss future updates from us.

Thank you for taking the time to share your experience – your input is invaluable to us.


Access Legal OneOffice: 16.2.4.1

We are pleased to announce the latest release of Access Legal OneOffice and Financial Director 16.2.4.1.

This update includes:

  • Crime Legal Aid (Amendment) Regulations 2025 - Fee and Rate Changes

  • Bug fixes


DPS Mobile iOS 1.2.5

This latest release for DPS Mobile includes:

  • Various bug fixes

  • Security and maintenance updates

DPS Mobile Android 5.6

This latest release for DPS Mobile includes:

  • Various bug fixes

  • Security and maintenance updates


Webinars

Stay ahead with our expert-led webinars

Join our monthly webinars featuring industry specialists who'll help you get more from your software and stay compliant.

Expect practical optimisation tips, the latest legal compliance updates, and exclusive insights into upcoming product features. Each session is designed to enhance your business practices and keep you competitive in a rapidly evolving market.

Webinar Title

Date & Time

Registration Details

February Compliance

Update

Thursday, 5 February at 12:30pm

Where were all the compliance officers?

Thursday, 19 February at 12:30pm

Horizon Scanning 2026

On-demand

AML Update | January 2026

On-demand

January Compliance Update

On-demand


Your new Help Centre is liveπŸŽ‰

We’ve launched a brand-new Help Centre to make support faster, easier, and more intuitive for you!

What’s new?

  • Smarter search and navigation.

  • Sleek, user-friendly design.

  • Quick access to resources.

πŸ“ Find it here

See it in action

Watch our quick tour to see how easy it is to find what you need in the new Help Centre.


Upcoming training course bookings

Why book?

Below are the regularly scheduled courses that we deliver remotely every month. Course places are available to book all core sessions in the program and delegates join other users from our customer base. These are an ideal cost-effective training solution for firms who are looking for one or two members of staff to take on more in-depth learning and for user refresher purposes.

How do I book?

To arrange a booking for this solution or a group booking purely for your firm, please email the training team viaβ€―[email protected].

February 2026 Delegate Day training:

  • One Office User training – Wed 4th Feb

  • Supervisor training – Tues 10th Feb

  • Developer Day 1 training – Wed 11th Feb

  • Developer Day 2 training – Thurs 12th Feb


Still time to sign up to our SOW/SOF AML Masterclass and take advantage of our Β£100 offer!

There is still time to sign up for our Delving into Source of Funds/Source of Wealth Masterclass being held Wednesday 25th February and the good news is that places are now only Β£100 +VAT or 70 FlexPoints.

Hosted by Jack Brown, one of our Risk & Compliance Consultancy Team, this 90- minute remote masterclass will cover:

  • SOF/SOW Introduction

  • Legal and Regulatory Requirements

  • Why is it important

  • Practical Steps

  • Examples

Email [email protected] for more information or for assistance with booking.

Keep an eye out for our future sessions, including March's "Stop Issues Before They Start: Legal File Reviews Made Simple".


Compliance Corner

AML Independent Audit - what happens after?

Mariam Dobosz, Senior Risk & Compliance Associate, focuses on what should happen after the AML Independent Audit. Read now >

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