Note: New Matter Categories can only be set up by users who have DPS Supervisor rights.
Please follow the steps below:
Open the DPSSQLConfig. This should be located on your desktop with the DPS logo and a Spanner/Screwdriver.
From the left-hand navigation panel, select Departments.
The window on the right will display your Departments, double-click on the Department you wish to add a Matter Category to.
Click View Categories.
Click Add.
Complete the relevant fields (the code must not be a previously used code for this department).
Click OK.