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How To's

Simple guides for using the hosted system and One Office

Links from Citrix environment to local machine
Change Default Printer
Restore missing Office Icons
Adjusting security profile permissions
How to add Emails to phone
Create compressed zip files
Quick print printing from incorrect printer tray
Change default application for file type
Citrix closing after being inactive
PDFs not opening straight after downloading them
How to prevent web browser from storing passwords
Move Matters from one fee earner to another
Re-opening a closed matter
How do I close a matter?
Importing a CSV file for HMLR Land Registry Fees
Importing Invoices from other suppliers to create DPUs
Entering time in DPS against a class
Adding a Branch
Using DPS Diagnostics
Adding variables to a DPS Screen
Unattached Documents
Fee Earner rates
DPS Mobile - Recording time in the File History
DPS Mobile - Record dictation
DPS Mobile - Recording time using Private Time
DPS Mobile - Recording time using Crime Time
DPS Mobile - Settings
Using Sign and Share
Using Multi Clients
Setting up Safebox
Apply a new case or accounts licence
How do I unlock matters
Minimum Specification
Reallocate a license to a different user
Remove dictations
Enable file security
Delete a corrupt matter
Apply Team talk license
Changing the preview pane
Move/Copy time recording from one matter to another
Add or remove user from a group
How to change DPS user initials
Add or remove a user
Updating legal aid contract
Rename pdf bundle
Using Safebox
Delete a matter created in error and with time recording
Deleting Time
Setting up a new Matter Category
Add another contact type on application
How to add new job titles
Reset the DPS Oneoffice password
Add users to the session log
Can't drag items outside of DPS
Update main property details
Setting Letters In to be Zero rated
Open File Search
Delete a client created in error
Crime Case Class - Delete button greyed out
How to stop information going into the email subject line
Matter set up with incorrect matter reference, needs to be changed
Adding another choice to details for time recording
I want to place a client on Hold
Add more titles to the title drop down on the client screen
How to change the character length of a field within a screen
How to add a new contact role to the drop down