This article explains how to manage group/team membership in TeamTalk by adding users to a team or removing them from one. It also explains the account permissions you need before you begin.
⚠️ Important: You must have a Manager account in TeamTalk to complete this task. This is different from a supervisor account in DPS. If you do not have a Manager account, please ask a question in the MyAccess Portal Digital Assistant and ask to "Speak to a human" to be put through directly to our support team.
Manage Users in a TeamTalk Group
Open the standalone TeamTalk app. Do not use TeamTalk integrated into Outlook or OneOffice.
Log in using your Manager credentials.
Click Maintenance on the left-hand side.
Click User Groups at the top of the window.
Select the group or team you want to amend from the left-hand pane.
Review the user lists on the right-hand side. Users already in the group/team appear in the top-right pane, and users not in the group/team appear in the bottom-right pane.
Drag a user from the bottom-right pane to the top-right pane to add them to the group/goup.
Drag a user from the top-right pane to the bottom-right pane to remove them from the group.