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Restoring a file

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Written by Huzayfah Patel
Updated over 9 months ago

If you have accidentally deleted a file or a file has been otherwise lost or overwritten, please raise a new case on the online portal referencing this article. Please leave the following information on the ticket:

  • Your name and company.

  • The matter reference from which the file was deleted (if applicable).

  • The name of the file in question.

  • The last known location of the file (if it wasn't deleted from within a matter).

  • The last time you accessed a known good version of the file and whether you'd like the file to be restored from this particular version.

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