For Full release notes please click here
This release restores reliable drag and drop of multiple emails and their attachments into case matters and resolves several defects. Legal case workers will be able to batch profile emails with confidence that every attachment is captured, correctly organised, and auditable.
By detecting attachments from any email in the selection, showing all attachments in a single, consolidated view, and saving them under the correct parent email with accurate metadata, this work eliminates data loss, misfiling, and overwritten subjects. It also reinstates duplicate detection, aligns drag and drop behaviour with the existing File\Attach emails menu option, and ensures no regression to previous bug fixes.
For customers, this means faster batch operations (from around five minutes down to under one minute), reduced rework, and a more predictable user experience. For Access, it reduces drag and drop–related support tickets by an estimated 40%, protects at‑risk accounts, and establishes a stronger regression test suite to prevent similar issues in future releases.
Key fixes and improvements
Reliable attachment detection: Attachments are detected from any email in the selection, not just the first one.
Complete attachment visibility: All attachments from all selected emails are displayed together in the Attachments tab before saving.
Correct file organisation: Attachments are saved under their correct parent email in file history, preserving the right parent–child relationships.
Metadata preservation: Original email subject lines and key metadata (such as sender, recipient, and dates) are preserved unless the user explicitly changes them.
Duplicate prevention: Duplicate emails are detected (by diary description) and surfaced with a warning so users can avoid cluttering file history.
Consistent behaviour: Drag and drop now behaves consistently with the existing File\Attach emails menu option, with no regressions to previously fixed bugs.
This update should be downloaded here by your trained DPS Supervisor\Developer who can apply it to your system.
This update should be downloaded by your trained DPS Supervisor\Developer who can apply it to your system. The update will be made available on our Customer Portal.
Note: If you are a hosted client this will automatically be applied to your system by one of our technicians, if you are a non-hosted client and have an SLA, we will be in touch to arrange an update at a convenient time.
Note: You will need to be running a minimum of SQL Server 2017 for the database update and software to work correctly. This update requires that PCs have the latest Microsoft .net 4.8 or higher and Visual C++ Redistributable Packages for Visual Studio 2013 installed. (https://www.microsoft.com/en-gb/download/details.aspx?id=40784)