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Error: Failed to load user profile

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Written by Huzayfah Patel

The most likely reason for this is due to a profile being held open on a server. To resolve this, please send a message to the digital assistant and ask to speak to a human. Please include the following in your case:

  • Your name and contact number.

  • When this started happening.

  • Who else is having the same issue.

  • Screenshots of any error messages.

  • Please remain logged in until we log you off.

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