If you're having an issue with your macro either a run time error is showing, your macro has gone missing or need macros added for a new user then please follow the below steps.
Open Word.
Click on View.
Click Macros.
Click View Macros.
Click on Organizer.
Click Close file on the right-hand side.
Click on Open file on the right-hand side.
Look on the left-hand side and go to X: drive.
Search for Macro which is a .dotm file for example Normal.dotm
Double click the macro.
On the left-hand side under 'Macro Project items available in' choose Normal.dotm.
Move the items from right to left using copy.
Click Close.
Note: The normal.dotm should be at least 20kb size or more.
If you're still having issues then please raise a new case online and reference the title of this article.