Check the DPS Add-In in Outlook
Open Microsoft Outlook.
Click File in the top-left corner.
Click Options.
In the left-hand pane, click Add-ins.
At the bottom of the window, next to Manage, select COM Add-ins from the drop-down list.
Click Go.
In the list of COM Add-ins, make sure the DPS add-in is ticked and enabled.
If the add-in is listed and ticked, click OK, then close and reopen Outlook (see section below).
If you do not see the DPS add-in in the COM Add-ins list:
Click Cancel to return to the Add-ins window.
At the bottom next to Manage, select Disabled Items from the drop-down list.
Click Go.
If the DPS add-in still does not appear here, please raise a support ticket and reference the title of this article so the Support Team can investigate.
Restart Outlook
Close Outlook completely.
Reopen Outlook.
Check whether the DPS add-in is now visible and available.
Still Not Showing?
If the DPS add-in is still not available after:
Checking COM Add-ins,
Checking Disabled Items, and
Closing and reopening Outlook,
please raise a support ticket and reference the title of this article so the Support Team can assist you further.