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Default App Codes

A list of the default app codes within DPS OneOffice

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Written by Huzayfah Patel

This article explains the default app codes you may see in DPS OneOffice and the case types they represent. It also explains what to do if your organisation uses additional custom app codes.

📌 Note: Your organisation may have additional app codes that are specific to your system. If you are unsure what a custom app code means, contact your supervisor or go to the MyAccess Portal and ask a question through the digital assistant.


View Default App Codes in OneOffice

The default app codes in DPS OneOffice are listed below.

App code

Meaning

CC

Convey (Commercial)

CP

Convey (Purchase)

CS

Convey (Sale)

CW

Consumer Wills

EM

Employment

FA

Family

GP

General

MA

Matrimonial

PI

Personal Injury

PR

Probate


Get Help With Custom App Codes

  1. Check whether the app code appears in the default list shown above.

  2. Contact your supervisor if the code does not appear in the default list and you are unsure what it means.

  3. If you need further assistance, please ask a question in the MyAccess Portal Digital Assistant and ask to "Speak to a human" to be put through directly to our support team.

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