This article explains the default app codes you may see in DPS OneOffice and the case types they represent. It also explains what to do if your organisation uses additional custom app codes.
📌 Note: Your organisation may have additional app codes that are specific to your system. If you are unsure what a custom app code means, contact your supervisor or go to the MyAccess Portal and ask a question through the digital assistant.
View Default App Codes in OneOffice
The default app codes in DPS OneOffice are listed below.
App code | Meaning |
CC | Convey (Commercial) |
CP | Convey (Purchase) |
CS | Convey (Sale) |
CW | Consumer Wills |
EM | Employment |
FA | Family |
GP | General |
MA | Matrimonial |
PI | Personal Injury |
PR | Probate |
Get Help With Custom App Codes
Check whether the app code appears in the default list shown above.
Contact your supervisor if the code does not appear in the default list and you are unsure what it means.
If you need further assistance, please ask a question in the MyAccess Portal Digital Assistant and ask to "Speak to a human" to be put through directly to our support team.
